Encore Call · Updated 8 November 2026
These Terms govern your use of Encore Call (the “Service”) at www.encorecall.com, an independently operated, community-focused music discovery service. By using the Service, you agree to these Terms. Nothing in these Terms removes rights that cannot lawfully be excluded.
Encore Call is provided for community benefit. This does not mean that it is a registered charity or incorporated nonprofit organisation.
Encore Call is intended to remain completely free. We currently offer access without subscriptions or paywalls and do not sell advertising placements through Encore Call. Any material changes to access or funding will be reflected in our notices.
The service is independently maintained. Its free-access approach is not a guarantee that operational arrangements will never change. If actual practices change, we will revise relevant notices before implementing changes where required by law.
Encore Call helps visitors discover music releases through music discovery pages, release information, curated categories, and links or embeds to relevant music videos and artist channels. Videos and associated third-party materials remain under the control of their respective platforms and rights holders. We do not claim ownership of artists' music, videos or trademarks.
Encore Call uses Cinebyss Accounts for account registration and sign-in. If you choose to create an account or sign in, you may be redirected to Cinebyss Accounts to complete that process before returning to Encore Call. You must follow the applicable Cinebyss Accounts terms and protect your sign-in credentials.
Cinebyss Accounts manages the account authentication process. Encore Call may receive the account identifier and limited profile information needed to recognise your signed-in session and provide account-linked features. Signing in does not guarantee that every feature will be available. These Terms govern Encore Call; the Cinebyss Accounts service has its own applicable policies.
Do not misuse the Service, interfere with its operation, attempt unauthorised access to accounts, misuse another person’s account, circumvent security controls, or scrape or redistribute material in a manner that unlawfully infringes rights or unreasonably burdens our systems.
Encore Call does not intentionally operate behavioural advertising profiles of visitors. Functional cookies, browser storage, security checks, server logs and third-party media processing may still be involved in delivering the Service. See our Privacy Policy for details.
Third-party services such as YouTube may collect technical information and display advertising or promotions independently when their content loads. Their own terms and privacy policies apply. Our commitment not to sell advertising on Encore Call does not control advertising shown by third-party players.
We respect creators and rights holders. If you believe a listing or other material infringes your rights, contact [email protected] with the relevant URL and sufficient information for us to review the concern. Where appropriate, concerns about the underlying video should also be directed to its hosting provider.
We aim to keep Encore Call useful and accessible, but cannot guarantee uninterrupted service, complete release listings, accurate metadata or continuing availability of external videos. We may update, suspend or discontinue features for operational, security or legal reasons.
Nothing in these Terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Subject to those protections, we do not accept responsibility for losses that were not reasonably foreseeable when these Terms were agreed. Your mandatory legal rights remain unaffected.
We may update these Terms when the Service or applicable requirements change. The date above will show the latest revision, and we will provide additional notice where required.
These Terms are governed by the laws of England and Wales, without removing any mandatory protections that apply to consumers in their home jurisdiction.
For enquiries about Encore Call or these Terms, contact [email protected]. See also our Privacy Policy.
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